Privacy policy

Last updated: 3rd March 2024

1. Introduction

This Privacy Policy outlines how Inqform (from hereinafter referred to as, “we”, “us”, “our”) will collect, use, share and protect your information when you access our website or use our application (hereinafter referred to as, “Service”, “Services”). If you choose to use our Services, then you agree to the collection and use of information in relation to this policy. The Information that we collect is used for providing and improving our Service. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”).

2. Scope

This Privacy Policy specifies definition and rules of interpretation, the types of information obtained, how we may use that information, with whom we may share it, and how your rights are protected relating to our processing of that data.

This Privacy Policy does not apply to any third-party applications, services, websites, or links that may be integrated into our services via API. Those services, websites, and software are subject to their own terms and privacy policies, and you should read those carefully.

3. Definition

For the purpose of this policy, hereinafter,

“Cookies”, refer to small files that are placed on your device by a website, containing the details of your browsing history on that website among its many uses.

“Device”, refers to any device that can access our services which includes but not limited to a computer, a cellphone or a digital tablet.

“Personal data”, means information about a living individual who can be identified from that information (or from that and other information either in our possession or likely to come into our possession).

“Usage data”, is data collected automatically either generated by the use of our Service or from the Service infrastructure itself (for example, the duration of a page visit).

“Website”, refers to the Inqform website, accessible from https://inqform.com

“Service”, means Inqform website/mobile application

“Data Controller”, means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data;

“Data Processors” or “Service Provider”, means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various third party companies, Service Providers, or individuals in order to process your data more effectively;

“User/You”, refers to the individual accessing our website or using our Service, or the company, or other legal entity on behalf of which such individual is accessing or using our Service, as applicable;

3. Information collection and use

We may collect, process and use several information to provide and improve our service to you.

a)Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

b) Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

c) Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Use of Data

To provide and maintain our Service;
To analyse the data, and improve our Service;
To notify you about changes to our website or Service;
To manage your registration, and monitor the usage of our Service;
To allow you to participate in interactive features of our Service when you choose to do so;
To detect, prevent and address technical issues;
To provide support, information and services as requested by you;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
For any other purpose we describe at the time we collect information;
For matters that you have specifically consented to;
To help improve the safety and reliability of our services which includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Inqform, users, or the public.

5. Retention of your data

We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Transfer of Data

We collect information globally and may transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. It means that your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Inqform will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Third-party links

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may also provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

8. Changes to our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.

If you have any questions about this Privacy Policy, please contact us: support@inqform.com